Mediation is a confidential process in which parties to a dispute neutral resolve conflicts with the aid of a third party . If an agreement is reached it is created by the parties. Mediation is often quicker and less expensive than litigation. The process can also help preserve the relationship between the participants.
Jacqueline Waihenya – CPM – MTI is a Certified Professional Mediator of the Mediation Training Institute International. She is the Coast Coordinator of the Interim Committee of the Coast Chapter of the Mediation Training Institute International. She was the founding Convenor of the Alternative Dispute Resolution Committee of the Mombasa Law Society.